Tech Training Specialist, DCEO, AWS Infra Operations

소개

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

주요업무

• Design and deliver instructor-led training on critical infrastructure systems including electrical distribution, mechanical systems, UPS, HVAC, generators, and fire suppression • Manage Initial Training program logistics—scheduling, classroom coordination, and lab utilization • Conduct hands-on training on switchgear, generators, cooling systems, and BMS • Maintain instructor certifications and perform certification observations • Monitor trainee progress, address behavioral/policy issues, and maintain accurate training records • Serve as Subject Matter Expert for all critical infrastructure lab equipment and training facilities • Maintain and optimize training spaces including electrical panels, UPS units, HVAC trainers, and generator simulators • Develop SOPs for lab equipment covering electrical, mechanical, and fire suppression systems • Create practical scenarios simulating real-world infrastructure situations and emergencies • Support setup and commissioning of new training labs across regions, and prepare equipment for upcoming sessions • Collaborate with SMEs to develop and refine training materials • Identify improvements to content and delivery methods • Create supporting documentation for electrical/mechanical systems and emergency procedures • Stay current with latest critical infrastructure technologies and operational practices • Gather and act on feedback from trainees, managers, and instructors to continuously enhance program quality

자격요건

• 1+ years of Microsoft Office products and applications experience • 3+ years of acting in a team lead capacity, supporting, training, and mentoring less experienced maintenance technicians experience • 3+ years of conducting predictive and preventative maintenance procedures experience • 3+ years of demonstrating safety standards experience • 3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience • High school diploma, or equivalent • Experience as a trainer and ability to manage a classroom of learners • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

우대사항

• Experience with technical writing, or experience with multimedia content creation • Experience with project management • Experience developing or delivering training programs across multiple sites or regions

혜택 및 복지

자세한 사항은 홈페이지 참조