Host/Hostess
공고 요약
담당업무
게스트 환대 및 좌석 안내
Catch Table을 활용한 예약 관리와 테이블 배정
VIP 요청, 게스트 문의 및 불만 사항의 신속한 매니저 전달
메뉴, 운영 시간 및 프로모션 안내
매니저 지시에 따른 일상 운영 지원
자격요건
고급 호텔 또는 파인다이닝 서비스 환경 경력
VIP 고객 응대 및 맞춤형 서비스 경험
원활한 협업을 위한 커뮤니케이션 및 대인관계 능력
영어 읽기·쓰기·말하기 능력
압박 상황에서 침착하게 대응하는 세심함과 문제 해결 역량
주말 및 특별 행사일을 포함한 유연한 근무 가능성
뛰어난 게스트 경험 제공 및 LV 기준 준수에 대한 열정
접수방법
기업 사이트에서 지원
마감기한
상시채용
엘브이엠에이치(LVMH) 지원하기 전 이력서 Check
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공고 원문
소개
This position manages the reservation process through Catch Table, confirming bookings, assigning tables, and accommodating VIP and group requests seamlessly. In this role, Host/Hostess communicates guest needs, special requests, or complaints promptly to management, ensuring an exceptional dining experience for every client. Additional responsibilities may be assigned by the manager to support smooth daily operations.
주요업무
• Greet guests with genuine hospitality, coordinate bookings using Catch Table, and guide them to their seats for a smooth and pleasant arrival. • Immediately relay VIP requests, guest concerns, and special requirements to the Manager to ensure timely and effective resolution. • Stay fully informed about menu offerings, operating hours, and promotions to assist guests accurately. • Support the team with other duties as assigned by the Manager to ensure smooth daily operations.
자격요건
• At least 2 years of experience in high-end hotel or fine dining service environments • Experience assisting VIP guests and providing attentive, personalized service • Good communication and interpersonal skills, able to collaborate effectively with team members • Solid command of written and spoken English • Detail-focused, able to stay composed under pressure, and eager to find practical solutions • Flexible availability, including weekends and special event days as needed • Enthusiastic about creating outstanding guest experiences and upholding the LV standards
우대사항
• Experience in luxury retail or international hospitality, ideally within multi-concept settings like boutique stores combined with café or restaurant services • Basic understanding of clienteling and experience interacting with VIP or international clients • Exposure to working in diverse, cross-cultural teams, especially within global luxury brands
혜택 및 복지
자세한 사항은 홈페이지 참조
