<h2>직무</h2><p>Operations & Business Support Specialist</p><h2>포지션 상세</h2><p>About Hopae<br><br>At Hopae, we’re building the world’s most trusted digital identity platform — private, secure, and built for real life.<br><br>We believe identity should be in your control — not locked behind outdated systems or gatekeepers. <br><br>Our decentralized tools help people and businesses verify trust instantly — across onboarding, credentials, finance, and gaming. <br><br>Backed by top global investors, we’re on a mission to bring privacy-first identity to everyone, everywhere. <br><br>We’re a fast-moving, async-first team with 10+ nationalities working across Seoul, Paris, and San Francisco. <br><br>We build with speed, ownership, and purpose — and we’re just getting started.</p><h2>주요업무</h2><p>What You Will Do<br><br>As an Operations & Business Support Specialist, you'll play a key role in building scalable systems and solving real operational challenges across the company. You’ll work cross-functionally to improve efficiency, reduce friction, and support key business functions as we grow.<br><br>• Identify and fix inefficiencies in day-to-day operations through automation, documentation, and scalable workflows<br>• Design and implement new processes across teams, including internal knowledge bases and self-service tools<br>• Support the executive team with high-priority tasks, time-sensitive research, and strategic project execution<br>• Manage administrative functions such as office ops, record keeping, onboarding, HR documentation, and asset tracking<br>• Coordinate vendor relationships, financial documentation, and routine finance tasks (expense processing, invoice management)<br>• Assist with grants, compliance requirements, and government support program documentation</p><h2>자격요건</h2><p>Who You Are<br><br>You’re a fast-moving problem solver with a builder’s mindset. You’re comfortable operating independently in a high-trust, low-structure environment, and you use AI tools naturally to scale your output.<br><br>• You thrive in ambiguity and take ownership without waiting for direction<br>• You’re a structured thinker with strong attention to detail and an instinct for process design<br>• You’re highly proficient with tools like Google Workspace, Notion, Slack, and eager to learn new ones fast<br>• You use AI tools (ChatGPT, Claude, etc.) daily to solve problems, automate tasks, and boost your own efficiency<br>• You’re comfortable researching, prioritizing, and executing on tasks with minimal supervision<br>• You communicate clearly in writing and speech, in either English or Korean</p><h2>우대사항</h2><p>• Bonus: experience in operations, admin, finance, or startup environments; or in designing scalable workflows</p><h2>혜택 및 복지</h2><p>Fast Facts<br><br> $6.5M raised from top global investors<br> 2.6M+ downloads of our `sd-jwt-js` library<br> 10+ nationalities represented in our team<br> 82 eID research projects completed<br> 98% reduction in onboarding time<br> 3 projects accepted into the OpenWallet Foundation<br><br> Benefits<br><br> Unlimited PTO<br> Remote-friendly<br> Real ownership from Day 1<br> Multicultural team<br> High-impact, global product<br> Inclusive, respectful culture<br> Mentorship & learning support</p>
