Sales Manager Team Lead, SMB Account Management - TikTok Korea Location: Seoul Employment Type: Regular Job Code: A55131 Share this listing: Responsibilities About the Team TikTok's SMB Team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. From designing customer sales and service programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small. Responsibilities: We're looking for a skilled people manager to lead the SMB Account Management Sales Team in South Korea(KR). This role will build, scale and oversee our SMB Account Management team in KR which is responsible for growing high value SMB advertisers through expert product adoption and engagement. You will develop and empower your high performing sales team to understand advertiser needs, identify solutions and deliver innovation to scale customer ROI across SMB. The team lead will partner closely with cross- functional teams including product, operations, marketing and more to optimize and scale programs. 1. Own and lead the growth of SMB's highest value customers in KR 2. Lead and develop a team of high performing sellers 3. Develop and execute business strategies to grow team revenue at scale 4. Model best-in-class client service and commercial relationships 5. Establish yourself as a trusted advisor to high value customers 6. Demonstrate deep product knowledge and best practices with team and customers 7. Identify opportunities for innovation by collaborating with cross-functional teams 8. Model a high standard of professionalism with internal and external stakeholders 9. Create a psychologically safe and inclusive work environment Qualifications Minimum Qualifications: -Minimum 5 years of extensive experience in account management/client services roles in digital advertising -Minimum 2 years of management experience, leading and inspiring sales team while driving measurable business outcomes -Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem for KR market -Proven track record of collaborating with cross-functional groups to produce meaningful results -Proactive attitude with excellent project management, organisational, and analytical skills -Fluency in Korean and English to speak with internal and external stake holders across APAC region Preferred Qualifications: -Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines -Analytical skills and process management skills for scaled operations, high attention to detail and rigor, can-do attitude, and desire to learn Job Information About TikTok Tik Tok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Equal Opportunity at TikTok Tik Tok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.
