AI Customer Engineer, Retail, Commerce, Manufacturing, Google Cloud (English, Korean)
공고 요약
원티드담당업무
Gemini Enterprise 기반 복잡한 워크로드의 기술적 도입 지원 및 평가부터 고객 확산까지의 세일즈 사이클 지원
Google Cloud 솔루션의 통합 전략, 엔터프라이즈 아키텍처, 플랫폼 및 애플리케이션 인프라 제안
고객 맞춤형 솔루션 개발·프로토타이핑 및 도메인 전문가 대상 시연
엔터프라이즈 AI 통합 기술 자문, 재사용 가능한 GTM 자료 제작 및 고객 피드백 전달
Google Cloud 제품 통합 데모, 기능 요청과 이슈 문서화·우선순위화 및 해결 지원
필요에 따라 고객사, 컨퍼런스 및 행사 출장과 Google Cloud 대외 홍보
자격요건
클라우드 네이티브 아키텍처의 고객 대면 또는 지원 업무 경험
클라우드 엔지니어링, 온프레미스 엔지니어링, 가상화 또는 컨테이너화 플랫폼 경험
기술 이해관계자 또는 경영진과의 소통·발표 경험
프로그래밍 언어, 디버깅, 시스템 설계, 프로토타이핑, 데모 또는 고객 워크숍 경험
현지 이해관계자와 영어 및 한국어로 원활하게 소통할 수 있는 역량
지원방법
기업 사이트에서 지원
마감기한
상시채용
구글(Google) 지원하기 전 이력서 Check
시간이 없다면 AI와 한번에 수정해보세요
공고 원문
소개
As a Customer Engineer specializing in Gemini Enterprise, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as the technical authority on integrating Generative AI into complex enterprise environments, moving beyond simple chat interfaces to architecting secure, and data-connected solutions. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry.
주요업무
• Drive technical wins for complex Gemini Enterprise workloads to ensure rapid adoption, supporting the sales cycle from evaluation through customer ramp, while recommending integration strategies, enterprise architectures, platforms, and application infrastructure for Google Cloud solutions. • Combine sales strategies with direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from domain experts. • Provide deep technical consultation on enterprise AI integration patterns, acting as a trusted advisor, using these engagements to build reusable GTM assets and channel critical customer feedback to Product and Engineering teams. • Build and demonstrate integrations directly with Google Cloud products, leveraging Product and Engineering management systems to document, prioritize, and drive resolution of feature requests and issues. • Travel to customer sites, conferences, and events as required, acting as a public advocate for Google Cloud.
자격요건
• Bachelor's degree or equivalent practical experience. • 6 years of experience with cloud native architecture in a customer-facing or support role. • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. • Experience engaging with, or presenting to, technical stakeholders or executive leaders. • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops. • Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.
우대사항
• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience. • Experience developing agents using frameworks like LangGraph, Semantic Kernel, or Google AI ADK. • Knowledge of Observability constructs including Distributed Tracing, Logging, and Audit Logging for AI. • Deep understanding of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and API gateways. • Familiarity with functional evaluation metrics used to assess model quality and agent quality.
혜택 및 복지
자세한 사항은 홈페이지 참조
