Marketing -SanMateo,California,UnitedStatesWe are looking for a Prduct MarketingManager to cut throuh thenoise,uncovermarketinsights,andinformproductstategyin one ofthe fastest-growingandmost competitiveAImarkets.If youthrive in a0-1environment,are ready todigintotheAl agent market - wherehype oftenmoves faster thanreality,competitionisfierce,andclarity israre-andknowhow toturninsightsintotangibleimpact,thenthisiswhere youbelong.Our research-driven Procluct MarketingManager(PMM)willbridgemarket insights withgo-to-marketexecution.This roleis critical indefiningthefutureofAIagentsandidentifyingmarkettrends,competitiveshifts,andcustomerneedstoshapeproductdirection.You'llworkattheintersectionofmarket research,productstrategy,andGTM execution,drivingcategorycreationin oneof thefastest-moving industries.You'lldigdeepintomarket dynamics,competitiveinsights,andcustomerpainpoints-then translatethosefindings intoclearpositioning,compellingnarratives,andimpactfulGTMstrategies.This position reports onsiteinourSanMateoofficeat least 3 days perweek.Whatyou'lldoDrive market intelligence: C:onuduct deep researchon the Al agentspace,identifyingunmet customerneeds,competitive gaps,andemergingtrendstoinformproduct directionTuminsightsintoaction:Tanslateintostrategicrecommendations that shcpe product development ad GTM motionsfor maximum impactValidateandrefinepositioning:CollaboratewithProductandSalesteamstotesthypotheses,ensuring ourroadmap and GTM strctegyalign with real custcmer demandBuildacontinuousfeedbackloopEstablishprocessestosystematicallycapture, synthesize,and operationalize marletandcustomerinsights,ensuringongoingalignmeentbetweentheproductroadmap andevolving market needs.Who youare:Youthrivein0-1environments,where speed,iteration, and adaptabilitydefine successYou move fast,withastongbiasforYou operate with clarity in ambiguity.You turn open-endedchallengesintostructuredopportunitiesYouareabuilderandastrategistYou are equally skilledat shapingmarketnarrativesandexecutingwith precisionYou'reenergizedbybuildirg from scratch, shapingnew markets, anddefiningcategoryleadershipYoubelieveinSendbird'smissionofbuildingtheAlworkforce oftomorrowWhat youbring:5+yearsinproductmarketing,experience withAl a plusProvenabilitytoconductdeepmarket research andtranslate insightsintoproductandGTMstrategies.Stronganalyticalandstrategic thinking skillsExceptionalcross-functionalcollaborationskills,aligning Product,Sales,and Go-to-Market teamsaround key insights andopportunitiesExperience ir0-1 products,buildingfromthegroundup-from marketresearchtopositioningto launchWhyjoinus?Joinoneofthefastest-growirgandmosttransformativespaces-Aagents are reshaping hw businessesoperate, and you'll beat theforefrontofitTackleoneofthemostexcitirig0-1challenges,building a category-definingproductfromthe ground upHaveadirectimpactonproduct directionaging,and go-to-market executionWork with a teamof builders,move fast with a higgh-velocity teamwhere speed,experimentation,andboldthinkingdefinesuccessThisrolewillincludemeclicalbenefitsinadditiontothehourlyratePayTransparencyWe set standard cash cmpensation ranges for allroles based onfunction,level,andgeographic location.Todetermineour ranges,weutilize a variety of ccmpensation data berchmarked against similar-stage growth companies.Areasonableestimateof the current salaryrangeforthisroleis$130,000$160,000p.a.This rangeisspecific tothe San FranciscoBaymarket.Weconsider several factorswhenmakingfinal compensationdecisionsincluding,but notlimited to,skillsets,experience and training,licensureandcertifications,and otherbusiness andorganizational needswhichmaycauseyourspecific offertovary fromtheamountlistedabove.What diversity andinclusionmeantousThere is no suchthing as aperfect candidateandthebestemployeescomefrom awide rangeof backgrounds,experiences,andskillsets.Sendbird is aplacewhereeveryonecanlearn and grow.Werespect,promote,andencouragediversityforequalemployment opprtunitiesandencourage you toapplyifthisroleexcitesyou.AboutSendbirdSendbirdisonamissiontobuildtheAl workforceof tomorrow.We aretheomnichannel Al agentplatformenterpriseschooseto elevatecustomerexperience.Trusted by4,000+of the world's most popularapps-includingindustryleaderslikeMatch Group,Rakuten,Yahoo,andCoupang-Sendbirdpowers over7billionmessages every month.BycombiningomnichannelAIwithourbattle-tested,award-winningcommunicationAPIs,Sendbirdenablesbusinesses to buildAl agentsthat deliver meaningfulcustomer connectiors at scale.Headquartered inCalifornia,SendbirdisbackedbyICONIQ,SoftBank,TigerGlobal,YCombinator,andothertopinvestors.