Associate Engagement Manager, A2C Job ID: 2837968 | Amazon Web Services Korea LLC DESCRIPTION At Amazon Web Services (AWS) Professional Services, we're hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS. You will join as part of the AWS Professional Services (ProServe) Associate to Consultant (A2C) global practice, which focuses on the incubation of early career professionals. Our team members work with enterprise customers locally, regionally, domestically, and internationally. As such, this role has up to 100% travel associated. This role will be expected to work from customer sites throughout Korea. Job details KOR, Seoul +AWS Professional Services Solutions Architect Key job responsibilities Our Associate Engagement Managers coordinate the and oversee projects for our customers to help them on their cloud journey. Responsibilities include: - Planning, organizing, and managing all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, milestones, budgets, and defining success criteria. - Leading project teams to achieve customers' business outcomes by managing issues, risks, decisions, dependencies, and action items. - Collaborating with AWS internal stakeholders to seek to understand our customers' needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes. A day in the life This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed. About the team AWS ProServe engages in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about customer success. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered, and drive feature innovation based upon customer needs. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating-that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS ProServe is dedicated to supporting new team members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a rounded professional and enable them to take on more complex tasks in the future. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. #AWSKOREA #aws-korea-proserv-ap BASIC QUALIFICATIONS Bachelor's Degree or equivalent - 2+ years experiences in managing end to end product life cycle as Product Manager - Experiences in delivering enterprise-level IT Product Development and experiences in leading Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale - Strong communication skills, both written and verbal PREFERRED QUALIFICATIONS - Knowledge of AWS services - Experience with Agile and project management toolsets (e.g. Jira, Rally, Version One, Taiga) An active agile or project management certification #AWSKOREA #aws-korea-proserv-ap Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
