Principal I, Program Management 근무지 Seoul, South Korea 업데이트일 2025. 4. 29. 회사 소개 Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for a dynamic Pricing Program Manager to join our Retail Product team in Seoul, Korea.This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, innovation, strong business acumen with a capacity providing high-impact business oversight and operational excellence across key functions.You will work closely with various cross-functional teams to build, launch and scale new needle-moving initiatives that bring direct impact to Coupang Pricing system and wow the Customers. Key Responsibilities Pricing and Retail Program Management • Lead the end-to-end coordination of top priority programs across Korea pricing and retail product and ops organizations with a scalable approach. [ • Partner with cross-functional teams (business, product, operations, tech, data, infrastructure) to deliver needle-moving initiatives. Dive deep into complex business problems, help pull together key stakeholders to address the problem, coordinate development of proposed data-driven solutions at extremely fast pace, and track outcomes. ⚫ Help define program goals, KPIs, and align stakeholders to deliver cross-team success. Identify and resolve bottlenecks, inefficiencies and risks across programs and teams. Ability to coordinate and get data-driven insights to decision making. Chief of Staff (Strategic Leadership Support) • Act as a strategic advisor and trusted partner to the Retail Product leadership, managing team operations and decision cadence. • Own and drive business rhythms (e.g. QBRs, MBRS, planning cycles and all hands meetings) • Manage internal communications and ensure clear information flow across functions and geographies. • Drive organizational effectiveness through project tracking, change management, and stakeholder alignment. • Identify and solve structural challenges that slow down project execution. • Handles confidential matters with discretion, and tact. Basic Qualifications [] Minimum 8 years of experience in program/project management, business operations, or consulting. • Strong analytical mindset with experience in root cause analysis and metrics based decision-making. Proven experience leading cross-functional initiative from strategy to execution. • Fluency in English communication skills (written and verbal) and Korean proficiency preferred. ⚫ Strong presentation and documentation skills to drive clarity and influence stakeholders. Preferred Qualifications • Experience with excel and basic SQL for data extraction & analysis. [] Program management experience - to help effectively manage timelines, accountability and cross functional collaboration • Prior experience in e-commerce, tech, or high-growth environments. [ ] Experience supporting or working directly with executive leadership. Recruitment Process and Others Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider • The employment type is full-time job and the probationary period is 12 weeks. • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. [] Coupang does not discriminate against disabled applicants or those with veteran status. • We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com /en/land/jobs/ Document Return Policy • • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the "Company"), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a "Request for Return of Hiring Documents" [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant's designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant's request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. • Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. 쿠팡은 모두에게 공평한 기회를 제공합니다 쿠팡은 어느 누구에게나 열려 있는 회사입니다. 다양한 국가 출신 임직원이 함께 일하는 글로벌팀이 없었더라면 전례없는 성공을 이루기 어려웠을 겁니다.
