Delivery Practice Manager, Professional Services Korea, A2C Job ID: 2825552 | Amazon Web Services Korea LLC DESCRIPTION Come and help us grow our early-in-career talent in Amazon Web Services (AWS) Professional Services! AWS is looking for experienced and motivated technologists who possesses a unique balance of technical depth, strong interpersonal skills, and business acumen to lead and develop a team of early-in-career consultants spanning a breadth of technology specializations and industry portfolios. You will partner with customers, AWS Sales, and other AWS teams to develop and execute cloud solutions that address customer use cases and accelerate innovation and the adoption of AWS. You will help shape and execute a strategy to deliver solutions for a broad range of customer use cases primarily from large enterprise customers while positioning and developing your team to build trust across our customer and organizational teams. You should also have a demonstrated ability to think and communicate strategically about business, products, people, and technical challenges. Key job responsibilities In this role, you will be a part of leading and building our complex and ambitious "Accelerate to Consultant" (A2C) Program, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. In the A2C Program, we're hiring early-in-career technologists,, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in infrastructure, application development, DevOps, big data, data science, and security. Achieving success will require coordination across many internal AWS teams and external AWS Partners, with impact and visibility at the highest levels of the company. You'll need to make prioritization calls across the enterprise that require both keen business and technical judgment, and will also drive processes and execution goals. A day in the life You will be based in Korea. Key job responsibilities • Expertise - Drive training programs to focus and accelerate consultant development. Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services. • Solutions - Define and deliver on-site technical engagements with partners and customers. This includes participating in on-site visits, mapping customer business and technical requirements, as well as guiding your team of Associates in their journey of experiential learning and delivery. • Delivery - Driving high team utilization on customer engagements including working with customers and AWS Partners to discover and map hardware and software solutions on customer's premise or alternate cloud solutions in order to build migration plans to move customer workloads to AWS. • Cross Functional - working with peer leaders across professional services to develop and prioritize programs to meet the high bar set to deliver to our customer needs. Job details KOR, Seoul **AWS Professional Services Solutions Architect About the team Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The Professional Services team at AWS is responsible for assisting enterprise customers as they shift to the cloud by incorporating our services into their overall architecture. We work hand-in-hand with customer teams and AWS partners to provide deep expertise in the architecture, design, development, and implementation of cloud computing initiatives that result in real business outcomes. As part of our team, you'll accelerate the adoption of our products all while advocating for the success of our customers. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. #AWSKOREA #aws-korea-proserv-ap BASIC QUALIFICATIONS • Experience: 7+ years of IT implementation experience with 1+ years in a leadership/technical lead role • Language & Communication: Bilingual proficiency in Korean (fluent) and English (professional level in verbal and written) • Technical Requirements: Experience in cloud based solution (AWS or equivalent), system, network and operating system • Skills & Mobility: Strong customer relationship management and collaboration skills cross-functionally with ability to travel across Korea as needed PREFERRED QUALIFICATIONS • Leadership & Growth: Experience in developing teams through recruiting, training, mentoring, with proven track record delivering consulting projects • Technical Expertise: Demonstrated experience in technical consulting, with focus on cloud solution design and implementation • Development Competency: Understanding of modern Application Development methodologies and best practices • Project Excellence: experience of managing projects with diverse stakeholders (Agile certification advantageous)
