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Field Sales Operation Manager, GSO (Global Sales Operation)
공고 요약
담당업무
한국 영업 부문의 전략적 운영 파트너 역할
담당 사업부의 비즈니스 운영 리듬 관리와 운영 체계 강화
데이터 기반 인사이트 도출 및 영업 리더의 고객 참여·매출 창출 지원
한국 필드 세일즈팀과 APJ·WW 운영팀 간 조율 및 실행 일관성 확보
Sales, Specialist, Partner, Marketing 리더십과 협업
연간 계획, territory 및 quota 관리, pipeline governance, 사업 리뷰 운영
부서 간 프로그램 실행과 운영 우수성 강화
자격요건
Salesforce 등 영업 CRM 도구 사용 경험
영업 프로세스·절차·운영 프레임워크 정의 및 개선·구현 경험
복잡한 데이터를 비즈니스 인사이트로 전환하는 분석·문제 해결 역량
territory planning, quota management, revenue forecasting 경험
우수한 커뮤니케이션 역량
Microsoft Excel 활용 경험
CRM, 변동보상, 매출 리포팅, 예측, Salesforce 자동화 관련 시스템·도구 개발 및 구현 경험
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공고 원문
소개
We are seeking an experienced **Field Sales Operations (FSO) Manager to serve as the strategic operations partner for one or more Korea sales divisions (e.g., FSI/Public Sector). Reporting to the Korea GSO leader, this role owns the rhythm of the business for assigned divisions — driving operational rigor, surfacing data-driven insights, and enabling sales leaders to focus on customer engagement and revenue generation.
주요업무
• Serve as the strategic operations partner for one or more Korea sales divisions (e.g., FSI/Public Sector). • Own the rhythm of the business for assigned divisions — driving operational rigor, surfacing data-driven insights, and enabling sales leaders to focus on customer engagement and revenue generation. • Serve as the critical conduit between Korea field sales teams and APJ/WW operations teams, ensuring alignment, execution consistency, and operational excellence across your divisions. • Partner with Sales, Specialist, Partner, and Marketing leadership to drive revenue growth through operational excellence — spanning annual planning, territory and quota management, pipeline governance, business reviews, and cross-functional program execution.
자격요건
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field • 10+ years experience in sales operations, business operations, finance, or business consulting • Experience with sales CRM tools such as Salesforce or similar software • Proven ability to define, refine, and implement sales processes, procedures, and operational frameworks • Strong analytical and problem-solving skills with the ability to translate complex data into business insights • Experience with territory planning, quota management, and revenue forecasting • Excellent communication skills • 10+ years of Microsoft Excel experience • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
우대사항
• Experience in a technology company (cloud computing, SaaS, or enterprise software) • Experience with BI/reporting tools such as QuickSight, Tableau, or equivalent • Familiarity with SQL or Python for data analysis and automation • Experience working in a matrixed, global organization (APAC/APJC context preferred) • Track record of building scalable mechanisms and processes from scratch • Experience with sales compensation management and headcount planning • Experience preparing and delivering business reviews to senior management • Genuine curiosity and hands-on experience with AI/GenAI tools for operational efficiency • Experience using Salesforce (or other CRM tool) or BI tools • Experience presenting to senior leadership
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